Shipping Policy

At Zauja, we strive to deliver your orders quickly, securely, and efficiently. Please review our shipping policy below to understand how and when your order will reach you.

1. Order Processing

  • All orders are processed within 3-5 business days (excluding weekends and holidays).

  • You will receive an email/SMS confirmation once your order has been shipped, along with tracking details.

  • Cancellation only available after 2 hours of placing orders succesfully.

2. Shipping Timeline

  • Standard delivery time is 7–10 business days from the date of dispatch.

  • Delivery times may vary depending on your location, courier delays, or unforeseen circumstances (such as strikes, weather conditions, or natural disruptions).

3. Shipping Charges

  • Shipping charges (if any) will be displayed at checkout before you confirm your order.

  • Occasionally, we may offer free shipping promotions, which will be highlighted on the website.

4. Delivery Partners

We work with trusted courier and logistics partners to ensure timely and safe deliveries across India. In rare cases, certain PIN codes may not be serviceable — in such cases, we will contact you to arrange alternatives.

5. Tracking Your Order

  • Once your order has been shipped, you will receive tracking details via email or SMS.

  • You can track your order status using the provided tracking link or by directly login to your account on our website.

6. Delays & Issues

  • Zauja is not responsible for delays caused by courier partners, customs clearances, or circumstances beyond our control.

  • If your order is delayed significantly, please contact our support team, and we will assist you.

7. International Shipping

Currently, we ship only within India. For international orders, please reach out to us at support@zauja.in to check availability.

8. Contact Us

For shipping-related queries, feel free to reach us at:

📩 Email: info@zauja.in
🌐 Website: www.zauja.in